Terms & Conditions | Coasteering NI

By booking and participating in any activity with Coasteering NI, you agree to the following terms and conditions:

All activities must be booked in advance through our website or via direct communication.
A deposit can secure your place; however, full payment must be made in advance of the booking taking place.
A minimum number of participants is required for a session to run, typically 4-5 people. This does not have to be made up from one booking, and we will do our best to group individuals together to meet this requirement.
Large groups & organisations.
For corporate, youth, school, and other organisation bookings, an invoice will be issued to secure your reservation. Once this invoice is issued, any changes to the booking can only be made at our discretion and are considered legally binding. Full payment will be pursued through the appropriate legal channels if necessary. We recommend reviewing your booking details carefully before finalising to ensure everything is in order

If you cancel 7 days or more before your scheduled activity, a full refund or rescheduling option will be offered.
If you drop out within 7 days of your booking, no refund will be issued.
If Coasteering NI cancels an activity due to unsafe weather or unforeseen circumstances, we will offer an alternative date or a full refund.

Coasteering is an adventurous outdoor activity with inherent risks. By participating, you accept these risks.
All participants must follow the instructions of our qualified and experienced guides at all times.
Buoyancy aids, helmets, and wetsuits are provided and must be worn correctly throughout the activity.
Suitable footwear is essential – sturdy trainers or light boots are required. Anyone arriving with unsuitable footwear (e.g., sandals or neoprene shoes) may be turned away, and no refund will be issued.
Participants must declare any medical conditions that may affect their ability to take part.
Anyone under the influence of alcohol or drugs will not be allowed to participate, and no refund will be issued.

Public sessions are generally suitable for ages 12 and over, though exceptions may be made – please contact us to discuss.
Private sessions can be arranged for mixed-age groups, families, schools, youth groups, and corporate teams.
A responsible adult must accompany participants under 16, unless they are attending a supervised school or youth group session.

We may take photos and videos during your activity for promotional purposes. If you prefer not to be included, please let us know in advance.
Participants are welcome to bring their own waterproof cameras, but Coasteering NI is not responsible for any lost or damaged items.

Coasteering NI takes all reasonable precautions to ensure safety, but participants take part at their own risk.
We are not liable for injuries, loss, or damage unless caused by our negligence.
Personal belongings are the responsibility of participants.

Activities are subject to weather and sea conditions, and we reserve the right to modify or cancel sessions for safety reasons.
The full course is not always guaranteed and is dictated by the weather and conditions on the day. If conditions require a session to be relocated or adjusted, we will notify participants as soon as possible.

For any queries regarding your booking or these terms, please contact us via:
📧 [Your Email]
📞 [Your Phone Number]

By proceeding with a booking, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.